What’s up? We’re VaynerMedia! We are a contemporary global creative and media agency with an expertise in driving relevance for clients and delivering impactful business results. The independently-owned agency was founded in 2009 and has offices in New York, Los Angeles, London, Singapore, Australia, Thailand, Japan and Mexico City. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies.
Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +200, servicing a diverse client all around the region.
The PITCH
The Social Media Manager (CM) will oversee the social channel and community management operations across the Southeast Asia region, ensuring that local teams implement with excellence and accuracy. They will focus on delivering best social media practices and brand impact in collaboration with internal stakeholders, including Platforms, Strategy, Creative & Media teams. They will continually train and coach the local community teams, driving best practices for CM2.0 collaboratively with our regional and global center of excellence.
Here’s where you come in.
- Lead a team that is responsible for day-to-day channel and community management, including asset posting, fan engagement, and online community monitoring.
- Ensure that local community teams are supported and trained to deliver accuracy and engagement.
- Continuously optimize the channel/community management processes and systems (e.g. tools) for social excellence.
- Collaborate with internal stakeholders and external partners, such as Platforms & Culture, Strategy, Creative, Client Partnerships & Media teams.
- Ensure delivery consistency in the execution of local community teams; including team operations and time management.
- Develop best practices on social engagement and community management; ability to activate and respond to new social trends.
Your Experience
- 5+ years of experience managing social media channels and teams (social media managers / community managers / content creators).
- Hands-on experience in community management; including high-volume asset posting, community engagement, and social crisis monitoring.
- Proficiency in social media management tools & analytics background to provide strategic recommendations to optimize social operations.
- Strong organizational and project management skills, with fantastic attention to detail
- Strong copywriting and stakeholder management skills
- Analytical mindset with the ability to interpret data, derive insights and make data-driven decisions.
- Experience working in an agency setting, directly with clients, is appreciated but not mandatory.
