Sales Support cum Renewal Specialist | Sales Admin | Redhill
Working Hours: Monday to Friday
Working Hours: Mon to Thurs 8.30am - 6pm & Fri 8:30am - 5:30pm
Working Location: Jalan Bukit Merah (Redhill)
Salary: $2500 - $2700
Job Scope:
Sales Support:
- Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
- Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
- Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
- Conduct market research to identify new sales opportunities and provide insights to the sales team.
- Coordinate with internal departments to address client needs and ensure timely delivery of products or services.
Renewal Management:
- Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
- Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
- Negotiate renewal terms and pricing with clients to maximize revenue retention.
- Address client concerns and objections to renewal through effective communication and problem-solving.
- Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.
Requirements:
- Minimum A Level/Diploma and above.
- Immediate start.
- Proven experience in sales support, customer service, or inside sales roles.
- Prior experience in contract negotiation and renewal management is a plus.
The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant