As the School Head of Administration, this role leads in the development and implementation of organizational strategies, policies, standards, structures, systems and practices to achieve the overall goals of the School. In overseeing business operations, processes, initiatives and resources, the role provides integrated efficient and effective administrative services within the school, which is aligned with the School’s strategic goals and objectives and the University’s policies and processes.
This role provides foremost support to the School Management on strategizing and setting up of new initiatives, such as Capital Campaigns, Continuing Education, Community Engagement and External Relations.
Responsibilities:
Strategic Planning and Implementation
- Work closely with the Chair in charting the strategic directions and roadmaps of the School in alignment with University’s goals.
- Work with the central administrative offices and College to align and coordinate workflow processes between functions and departments within NTU.
- Drive administrative excellence as a potential strategic advantage for the University.
- Oversight of strategic communications at the school.
Organization and Operations Excellence
- Accountable for all functional operations and administrative matters of the School. This includes (but is not limited to) areas in outreach and communications, specialized technical and technological laboratory support, international relations, research and grant administration, student care, facilities and general administration). Partner with respective functional business partners to address the school’s needs related to human resources, IT, finance and procurement.
- Oversee and optimize the use of resources and develop systems and processes to support the initiatives of the School with adherence to corporate policies and guidelines.
- Proactively develop, review and drive improvements in the School’s structure, systems, policies, processes and work to enhance organizational effectiveness.
- Analyze statistical data and make recommendations on report and proposal submissions to the Chair.
- Oversee planning and execution of student exchange programs and School’s major events.
Budget Planning and Allocation
- Oversee the overall financial operations of the school including financial reporting and analysis, budget planning and monitoring, as well as asset management, for financial effectiveness.
- Review, recommend and drive process improvements to the School’s structure, systems, policies and procedures with the aim of creating effective teams and a conducive work environment for the school
- Serve as an advisor to the Chair and Associate Chairs to ensure that the overall School’s operations are in accordance with the University’s policies and guidelines.
Requirements:
- Degree from a recognized university and with at least 15 years of working experience.
- Preferably at least 8 years of experience in a senior managerial role or in operations management and a proven record of excellent performance
- Prior administrative experience in an institute of higher learning will be an added advantage.
- Strong in strategic thinking and has an analytical mind
- Strong operational experience, IT savvy and proven managerial experience in strategic planning and financial budgeting planning
- Excellent collaborative and leadership skills
- Confident and proactive with demonstrated dynamism and resourcefulness in problem solving.
- Highly adaptable and self-motivated with lots of initiative to take on new challenges.
- Excellent interpersonal and communication skills to build a sense of community within the school.
