The Manager, Future Plans assists the Senior Manager, Future Plans to manage the contract requirements of the Correctional Health project and design and implement transformational / developmental efforts for the department and Correctional Health domain.
Corporate Roles
Assist the Senior Manager, Future Plans in the management of all contract requirements to ensure that service levels are adequately met and contractual obligations are satisfactorily discharged. In this regard, the job holder shall interface with external entities such as the Singapore Prison Service (SPS), the Ministry of Home Affairs (MHA), the Ministry of Health (MOH), and relevant healthcare entities.
Future Plans Roles
- Assist the Senior Manager, Future Plans to design and implement systemic transformation and developments in the field of correctional health in alignment with the strategic vision of SPS, MHA and MOH for the ten-year strategic collaboration.
- Domains to be developed include: integrated end-to-end models of care, evidence-based clinical protocols, streamlined patient workflows, integration of new technology, system-level data analytics, quality assurance and improvement processes, and competency development of staff in the domain of correctional health.
- Develop and implement the communication package for new projects to all stakeholders to ensure alignment of intent across various projects.
- Continuously review, identify and recommend changes and improvements to operations processes.
Job Requirements:
a. Educational / Professional Qualifications:
- Bachelor’s degree holder in any discipline.
- A Masters in Business Administration or Healthcare Administration would be an advantage.
b. Relevant Experience & Skills
- At least 8 years of relevant work experience with 2 to 4 years of managerial/supervisory experience.
- Prior experience in the healthcare, security or correctional health industry would be an advantage.
- Knowledge and skills in process improvement, improvement methodologies and tools and techniques, such as Design Thinking, Lean and Six-sigma, would be a strong advantage.
- Knowledge and experience in benchmarking and data research, statistical tools and techniques would be an added advantage.
- Good leadership, interpersonal and communication skills.
- Good command of spoken and written English.
- Proficient in Microsoft Word, Excel and Powerpoint.
- Good organising and coordinating skills.
c. Qualities
- Professional team player who has demonstrated strategic and analytical skills.
- Possess critical thinking skills and willing to think outside of the box.
- Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation.
- Able to relate well with all levels of internal and external stakeholders.
- Able to work independently with minimal supervision, and cohesively as part of a team.
