Job Responsibilities:
1. Human Resources and Payroll:
· Support the BIPO system (Personnel, Payroll, Leave, and Claims modules).
· Process monthly payroll and finance reports.
· Ensure that all daily HR Services operations are consistent and compliant with clients' company policies, management standards, and employment laws and regulations.
· Collaborate with existing and potential customers to establish successful relationships and accomplish business objectives.
· Manage and guide the team to uphold service standards and ensure satisfaction among existing clients.
2. Annual and Quarterly Reporting:
· Prepare quarterly MAS reports
· Assist with annual audit reviews
· Provide advisory on statutory requirements
3. Tax and Employment Pass Management:
· Handle ad-hoc tax processing services
· Manage all work pass matters for clients
4. Onboarding Services:
· Prepare employment contracts and make offers to employees
· Liaise with reference check providers and facilitate pre-employment medical check-ups
· Administer onboarding processes including insurance enrollment
5. Budgeting and Compensation:
· Conduct & manage compensation & budget exercises
· Coordinate annual remarketing and insurance exercises
· Assist with annual due diligence exercises
6. Surveys and Miscellaneous Responsibilities:
· Conduct client surveys
· Assist in project implementation and transition for clients
· Manage scope and bonus bank management, including quarterly user updates and yearly award exercises
· Handle commission sales plans and quarterly costing/reconciliation with finance
· Perform other ad-hoc responsibilities as assigned
Requirements:
• Minimum of 10 years of experience in HR and/or HR Operations, with relevant HR qualifications
• Strong hands-on experience
• Ability to effectively communicate with individuals at different levels
• Must demonstrate proficiency in process management and possess a strong mindset for process efficiency
• Excellent written and verbal communication skills
• Strong organizational and planning abilities
• Resourceful and innovative, with strong problem-solving skills
• Confident and professional demeanor
