Job Description
Front Desk Management:
- Greet and welcome visitors in a professional and friendly manner.
- Answer and direct incoming phone calls to the appropriate personnel.
- Handle inquiries and provide information to visitors and callers.
- Manage and distribute incoming and outgoing mail and packages.
- Maintain a professional and organized reception area.
Administrative Support:
- Perform general administrative tasks such as photocopying, filing, faxing, and data entry.
- Manage and maintain office supplies and equipment.
- Assist in scheduling and coordinating meetings and appointments.
- Make travel and accommodation arrangements.
Customer Service:
- Provide excellent customer service to visitors and clients.
- Address inquiries and direct individuals to the appropriate contacts or departments.
Record Keeping:
- Maintain and update contact lists, employee directories, and other relevant records.
- Keep track of appointments, meetings, and other important dates.
- Prepare tenancy-related documents
Facilities Management:
- Coordinate with building management for maintenance and repair issues.
- Oversee the cleanliness and tidiness of the reception and common areas.
- Monitor access to the premises.
- Ad-hoc task as and when required by immediate superior/management.
