Responsibilities:
- Attend to users and resolve their issues or IT requests.
- Configure and record for onboarding or offboarding.
- Help to liaise or follow-up with overseas HQ IT to close tickets.
- Create tickets or on behalf of staffs.
- Update IT assets and information.
Requirements:
- Diploma/Degree in Computer Sciences / Information Technology or equivalent
- ITIL Foundation certification
- Minimum 1 years of related work experience
- Experience supporting Windows OS
- Microsoft Office support experience
- Experience supporting iPhone, and Android mobile devices
- Active Directory administration experience (including users, groups, shares, and network printers)
- Results driven – able to execute with high personal accountability
- Strong initiative and self-direction
Working hours: 10am to 7pm
Working days: Monday to Friday
Location: Tanjong Pagar
Salary: $3500 and above depending on experience.
