- This is a Temporary role of a minimum of 6 months. Contract might extend longer depending on project status during that time
Job Description:
- Provide technical support to end-users, resolving hardware, common software issues in office computers
- Assist in the installation, configuration, and maintenance of computer systems, software, and peripherals.
- Perform routine maintenance tasks such as system updates, backups, and antivirus scans to ensure the security and integrity of IT systems.
- Assist in managing user accounts, permissions, and access controls across various platforms and applications.
- Collaborate with IT team members and follow SOP and best practices to conduct work diligently.
- Assist in the procurement and inventory management of IT equipment and software licenses; Issue, collect and record IT assets and resources according to onboarding, exit and replacement procedure.
- Document IT procedures, configurations, and troubleshooting steps to maintain an up-to-date knowledge base.
- Maintain IT server room, monitor basic network and system health and uptime by following the guideline.
- Handle BER devices disposition, assist team members to retire EOL devices and/or Operation systems.
- Perform other ad-hoc tasks suitable from time to time.
Job Requirement:
- Candidate to be IT savvy preferred
- Candidate to have minimum 1 year of working experience in IT field
- Candidate who have IT helpdesk experience for end user support and office administration will be highly of an advantaged
- Good interpersonal skills and have good team spirit as well as able to work independently
- Candidate needs to be able to communicate billingually so as to communicate with Chinese counterparts
