Company Description
Established in 2003, Straits Dental Group has grown from its humble beginnings to become a leading Dental practice in Singapore. We offer an extensive range of dental & aesthetics services for the entire family, paired with the latest technologies at our various clinics.
At Straits Dental Group, we believe that each and every patient is important. We strive not only to provide a patient-centered comprehensive approach to treatment, but also seek to ensure that patient’s experience with us is as comfortable as possible.
If you are interested to be part of our team, please submit your detailed resume with information on current salary, expected salary and date of availability to [email protected].
Only shortlisted candidates will be notified.
Responsibilities:
Operation Management
- Ensure efficient and effective delivery of services and clinical care in the clinic
- Provide leadership on the day-to-day operations of the clinic
- Review, standardize and streamline workflow and processes
- Manage all administrative functions and reports
- Act as point of contact for Management
- Compliance with PHMC and MOH Ethical standards
HR/Staff Management
- Oversee, recruit and coach a team of dental nurses
- Manage all manpower requirements and HR policies, Payroll, Leave Management, etc
- Planning and management of staff/dentists schedule
- Staff appraisals
- Arrange regular clinic staff meetings
Inventory Management
- Management and negotiation and purchasing with suppliers within budget
- Conduct regular stock take and ensure good level of stocks at all time
Customer Management & Others
- Manage customer enquiries and other customer service/operational issues
- Perform other related duties and responsibilities as and when assigned
Business Development
- Business Development in terms of expansion of clinics and patients growth
- Marketing planning and execution of promotion
- Assist and development of social media marketing
Requirements
- Can-do attitude and positive demeanour, a people person
- Able to work independently
- Diploma/Degree in Management Studies or equivalent
- Minimum 5 years of operations management & supervisory experience
- Candidates with healthcare/hospital work experience will have an added advantage
- Proficient in Microsoft Office applications
- Good communication and interpersonal skills
