The Account Manager role is Meta’s sales team, focused on enabling businesses to grow by connecting them to customers across Meta platforms using Meta’s advertising solutions.
Account Managers are directly responsible for driving revenue, building relationships and helping clients grow their business results on Meta through client-centric consultation, education, and support. Ideal candidates will have experience in client management, ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, collaboration with team members and cross functional teams, a willingness to experiment and the ability to thrive in a dynamic, data-driven environment against tight deadlines while maintaining strict attention to details.
This position is full-time and located in our Singapore Office.
RESPONSIBILITIES
- Manage a portfolio of clients, with a focus on driving revenue and year-on-year growth of the clients to hit or exceed their own revenue goal. Build mutually beneficial relationships with advertisers to grow their spend
- Influence and lead strategic conversations with business of all size and complexity
- Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
- Drive product and best-practice adoption across the portfolio
- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve issues
MINIMUM QUALIFICATIONS
- Bachelors or Masters degree or equivalent practical experience
- 1+ years of working experience
- Fluency in Japanese as the role requires managing local accounts & communicating business strategy in the local language
- Fluency in English as the role requires managing internal communication in English
- Problem solving skills, critical thinking, analytical skills with an entrepreneurial and protagonist mind-set
- Ability to effectively prioritize tasks and manage time, even under high-pressure situations and adapt to a fast-paced work environment with a passion for making an impact
- Ability to articulate complex data stories, in simple language to customers via day to day communications and regular presentation
- Team working skills, ability to adapt to a fast-paced work environment with a passion for making an impact
- Ability to present key client issues in an effort to be the customer advocate within Meta
PREFERRED QUALIFICATIONS
- Previous experiences related to advertising agency, sales, digital marketing or customer management experience
- Familiarity with Meta's products and business model
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
