Responsibilities:
- Collaborate with the IT Manager on diverse projects, providing assistance and support, with a primary responsibility for the maintenance of POS systems island wide.
- Offer comprehensive IT support and training to internal users, ensuring a seamless experience for employees.
- Manage IT assets and oversee equipment procurement, maintaining efficient IT resource utilization.
- Perform on and off-boarding tasks for employees, ensuring smooth transitions.
- Handle the setup and deployment of new PCs, ensuring optimal functionality.
- Take charge of IT infrastructure support across offices, warehouses, and retail outlets.
- Install and maintain IT equipment and operating systems, ensuring reliability and performance.
- Troubleshoot hardware, software, printers, and network equipment issues for PCs.
- Manage users and email accounts, ensuring proper access and security.
- Assist in various ad-hoc duties as assigned by the IT Manager, contributing to the overall IT operations.
Requirements:
- Relevant educational background in Information Technology or a related field.
- Proven experience in IT support, hardware/software troubleshooting, and infrastructure management.
- Familiarity with IT asset management and procurement processes.
- Strong knowledge of PC setup and deployment procedures.
- Ability to collaborate effectively in a dynamic team environment.
- Comfortable travelling around retail stores across Singapore.
- Able to perform work independently.
- Fresh graduates are welcome to apply!
At HOOGA & AKEMI, we value our people as much as we value the simple happiness in daily living. So, if you're looking for a fun and exciting place to work where you can help bring joy to people's lives through the products we offer, we want to hear from you!
