- Position: Customer Service Officer (Patient Service)-SIMPLE DUTIES
- Location: Bukit Merah - 4 bus stops from Redhill MRT
- Working hours: 5 days, Monday to Friday (9.00am to 6.00pm
- Salary (commensurate on experience): Up to $3200 + AWS + Dental + Medical (cap at $750 per year)
- Duration: Permanent
- Industry: Nursing home
Main Responsibilities:
- Receive, answer and transfer calls.
- Take down messages if the recipient is unable to take the call
- Attend to visitors ad handle inquiries
- Manage the auto-gate intercom system
- Manage the public address system
- Open the letter box every day
- Re-direct incoming and outgoing mails/faxes
- Maintain a good filing system and records.
- Handle admission or discharge of residents.
- Collection of payment
- Monthly billing
- Issuing of invoices and receipts
- Date entry and administrative work
- Handle clients feedback
Requirements:
- Qualification: Diploma in Business or Equivalent
- Prior working in a nursing home
- Bilingual in English and Mandarin/Malay to communicate with Chinese/Malay clients who can only speak mandarin.
Email to [email protected]
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Joie Chang
Deputy Consulting Director (APAC)
Reg no.: R2090601 | EA No: 13C6684