1. Lead teams
- Develop strategy plans to promote organisation core values
- Manage the professionalism of the staff
- Mentor and lead management staff
- Lead organisational succession planning, capability development and employee engagement
2. Drive business operations
- Drive the overall growth of business and operations
- Drive opportunities to improve market visibility and presence of the organisation
- Lead budget planning for the organisation
- Represent and promote the organisation
- Direct the development and review of operation policies and procedures
3. Manage client relationships
- Collaborate with clients to achieve business goals
- Direct the development and review of strategic plans to improve relationships with clients
4. Manage Incidents
Oversee the conduct and review of contingency plans
Endorse emergency and crisis management response plans, processes and procedures
Provide direction on analysed trends of reported incidents
5. Manage cleaning services
- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site
6. Manage inventory, equipment and maintenance schedule
- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment
7. Manage cleaning teams
- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff
8. Manage incidents
- Guide teams to respond to major incidents/emergencies and reporting it to the management
9. Any other tasks as assigned by the reporting officer.
