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Jobs in Singapore   »   Jobs in Singapore   »   Infrastructure Operations Lead
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Infrastructure Operations Lead

Ensign Infosecurity (cybersecurity) Pte. Ltd.

Ensign Infosecurity (cybersecurity) Pte. Ltd. company logo
  • Lead the overall day-to-day work of the infrastructure operations ensuring events and/or incidents are responded to in adherence to established processes
  • Institute strong governance to lead and direct infrastructure operational team with standard operating procedures (SOPs) and workflows
  • Ensure that existing procedures are followed and that all procedures are documented in accordance with guidelines
  • Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience
  • Identify and define service delivery risks and offer, own, and manage risk mitigation strategies
  • Identify chronic operational and security issues, and ensure they are managed appropriately
  • Provide overview of operational challenges, risks and opportunities to leadership team
  • Manage and escalate roadblocks that may jeopardize operations, infrastructure, and SLAs
  • Oversee the operational personnel’ daily tasking and serve as a mentor to provide leadership to operational personnel
  • Escalate issues to leadership in a timely manner with appropriate information regarding risk, action times and root cause analysis
  • Recruitment, hiring, managing, supporting and career development to infrastructure operation personnel

Requirements

  • Degree in Computer Science, Information Systems, or related discipline or equivalent experience
  • Minimum 5 years of relevant work experience in the security operational field. Experience with SOC environment will be ideal
  • Demonstrates broad knowledge of infrastructure technologies, trends and strategy
  • Provide in depth technical expertise for both tactical and operational initiatives
  • Strong analytical skills to define risk, identify potential threats, and develop action/mitigation plan.
  • Strong knowledge of Information Systems Security
  • Good knowledge of Windows/LINUX Operating System, Storage, Networking and Backup solutions
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