Key Responsibilities
· Overall accountable and responsible for delivery of testing services across the programme or project/s
· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
· Drive and collaborate with test service providers and relevant Bank’s stakeholders to plan all testing related deliveries for the programme or projects
· Works with the testing service providers and relevant Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
· Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business) and testing service providers to ensure testing services meet the banks’ objectives and demand.
· Act as the first point of escalation for any issues raised by the Bank’s stakeholders on testing service providers.
· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the programme or project/s
· Participate and contribute in forums, as required, to drive testing transformation and innovation.
· Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
· To support and advance implementation of the test automation strategy for the respective domain
· Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
· Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team.
Key Requirements
· Test management skill
· Hands-on experience and management experience in handling Manual, Automation and Performance testing
· Management skill in handling big team & Stakeholders.
