Job Description
Cargo Community Network Pte Ltd (CCN) is a leader in providing collaborative and integrated applications for the air cargo industry. CCN was founded in 1991 with its headquarters located in Singapore. Since then, CCN has presence in more than 15 countries with a strong network of communities comprising of freight forwarders, airlines, ground handling agents, customs and more. Its web-based community platform brings together everyone in different parts of the world to collaborate, share information and seeks to increase business opportunities locally and globally. CCN forms strategic partnerships with global service providers in offering a comprehensive suite of apps and services on the platform for the global user community.
The Senior Product Executive is responsible to drive the delivery of apps and services on the platform, and to take on the role of product owner for his/her apps and services portfolio.
· Product Management
o Work with internal stakeholders including the IT and Marketing/Commercial teams through the product development phases - from conceptualization; design; implementation; testing; and to the launch of the product to markets.
o Develop relevant documentations for product information sharing and/or training.
o Conduct training workshops on product features and benefits.
o Conduct regular product review to ensure products features are relevant and up to date throughout the product life cycle.
· Customer Engagement
o Engage customers to understand their business needs and challenges so as to map out their issues, objectives and desired outcomes for the products.
o Collaborate with Marketing/Commercial teams in developing viable business cases for new products.
· Research and Development / Market Trends
o Keep up to date on industry news and trends, governing bodies, associations so as to identify emerging trends, technologies and opportunities for forward product planning.
Requirements:
- A Degree in Business or Technology-related field
- With 2-5 years of working experience, preferably in technology, air cargo or logistics
- Experience in managing digital products and services is an added advantage
- Comfortable working with digital tools and technologies for creating documentations, prototypes and mockups etc.
- With an agile mindset and adaptive to changes where need to.
- Resourceful, creative and willingness to learn.
