- 5 Days
- Mon- Fri
- 9am-6pm
- 1 year contract , renewable
Roles:
- Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
- Resolve issues that occur outside work hours whenever needed.
- Other tasks and projects as assigned by Manager or Management
Requiurements:
- Hands-on knowledge and experience troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues,deploying Windows 10.
- Hands-on experience troubleshooting and supporting MS Office products.
- Basic support for Office Network, Shared Drive, Wireless and VPN connectivity, troubleshooting of other desktop software used by the office.
- Basic support for iPhone/iPad/Android phones.
- Knowledge of IT procurement, order, and delivery process flow and protocols.
- Ability to utilize available tools such as subscription services, internet, or other online services for support functions.
- Provide support for general IT requests like VC connectivity and Mobile Email Activation.
email- [email protected]
EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495
