* 5 days work week
* Shift job (1st shift: 6am - 3.30pm, 2nd shift: 11am - 8.30pm)
* Basic + Flexi Allowance + AWS + VB
* Location: Expo MRT (walking distance from MRT station)
* UK MNC company
* Permanent role
Our client is a UK MNC company who providing healthcare and security service to various industry
Responsibilities:
- Manage cases in line with the key directive of Assist First, Verify Later
- Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures
- To be the first point of contact for members, end users, clients, service providers and colleagues
- To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
- Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
- Escalate cases and requests as per company protocols
- Organise the full range of medical and security services for clients, utilising the internal resources of International SOS and external correspondents where necessary
- Positively promote company to other organisations.
- Carry out any other reasonable duties as requested by the manager.
Requirements:
- Diploma or equivalent
- Min 1-2 years working experience
- Experience in call centers, assistance companies and/or hospitality industry an advantage
HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.
Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067
