Responsibilities
- Perform customer credit check. Establish and maintain appropriate credit lines for new and existing customers in accordance with company’s credit policy.
- Proactively contact customers for prompt collection and timely resolution of aged receivables
- Follow Collection Guideline on those customers with aged debt, reduce outstanding aged accounts receivable balances by working in conjunctions with Billing team, Sales, CSM, and Legal
- Responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation.
- Have the capability to review and release customer credit holds with independent decision.
- Timely resolve customer receivable issues, inquiries, disputes, and/or claims
- Partner with Cash Application team in our global back office to ensure properly application of customer’s receipt.
- Partner with Customer Master team in our global back office to ensure timely set up and update of customer master.
- Understand the Bad Debt Provision and prepare the monthly report.
- Prepare credit and collection reports and ensure meeting KPIs.
- Actively involved in projects/system enhancement and any other ad hoc duties as and when assigned.
Qualifications
- 1-3 years’ experience in Finance required (Associated), 3 Years plus experience for Analyst.
- Bachelor's degree preferred.
- Excel skill, eg, Pivot, Vlookup, Formulas
- Strong Communication Skill – Verbally and in written.
EA License Number : 11C4879
