- End user support
- Assist in Operating Systems Migration and related support.
- Support and troubleshooting of hardware and software failures or problems.
- Responsible for correcting all problems associated to supported list of End User Equipment and Software.
- Installation of software/application.
- Provide accurate and timely documentation in IT Service Management Tool.
- Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
- Synchronizing application settings to environment requirement.
- Relocation of computer devices and peripherals.
- Setting up of the end users profiles for applications.
- Proactive update , to guide and follow up to end users.
Job Requirements
- Diploma in Information Technology, Computer Engineering or related field
- At least 1 year relevant work experience
- With Service Desk or Helpdesk experience would be an advantage
- Hardworking , positive attitude
- Working location at Raffles Place (Bank environment)
- 5 days work (9am to 6.30pm)
- Salary $2700 - $3000
Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.
