Responsibilities:
- Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors.
- Provide assistance to customers on the use of the Company’s portals and mobile app.
- Ensure every service request/feedback/complaint is followed through to closure within service standards.
- Comply with internal policies, procedures and the relevant laws and regulations.
- Assist in department procedures, workflows and administration.
Requirements:
- Minimum Tertiary Diploma
- Good communication skill and writing skill
- Proficient in MS Word and Excel
Interested applicant, kindly send your detailed resume to [email protected]
CEI no.: Jerlin Aw Bi Zhi (R1218675)
Recruit Express Pte Ltd
EA Licence no.: 99C4599
