Job Description & Requirements
- oversee and manage all areas of the restaurant and make final decision matters of importance to guest service.
- Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Controls costs by reviewing portion control and quantities of preparation , minimizing waste, ensuring high quality of preparation.
- Maintain safe, secure and healthy environment by establishing, following and enforcing sanitation standards and procedures, complying with legal regulations.
- Publicizes the restaurant by designing and placing advertisements, inviting food editors to review the restaurant, contacting local magazines with feature ideas, encouraging local businesses to hold social events at the restaurant.
- Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality and customer service standards, resolving problems, identifying trends, determining system improvements, implementing change.
- Plans menu by consulting with chefs, estimates food costs & profits, adjusts menu.
- Maintains ambiance by controlling lighting, background music, glassware, dinnerware, & utensil quality & placement, monitoring food presentation & service.
- Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and items.
- Ensure positive guest service in all areas,respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
- Investigate and resolve complaints concerning food quality and service.
- Develop employees by providing ongoing feedback, establishing performance, expectations by conducting performance reviews.
