At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
The role of the Implementation Advisor (IA) is responsible for on-boarding the GPS clients onto Bank of America products and channels. The F&S IA will have to develop, manage and provide oversight on the end-to-end project management of the client product on-boarding.
Responsibilities:
• Implements standard/common Treasury product packages for clients
• Monitors progress of implementation and/or end-to-end resolution as applicable
• Responds to implementation requests received by email and questions from internal partners or clients
• Drive client implementation timelines whilst aligning with client deliverables
• Timely update and reporting of deal status
• Provide update to sales, Relationship Manager, Compliance and Operations when necessary
Skills:
• Customer Service
• Oral Communication
• Written Communication
• Active Listening
• Relationship Building
• Critical Thinking
• Collaborating
• Quality Assurance
• Problem Solving
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Word
