- Greet customers and take food and beverage orders in a polite and timely manner.
- Prepare and serve food and drinks according to food safety standards and company procedures.
- Operate the cash register, process transactions, and handle cash accurately.
- Maintain cleanliness and tidiness of the counter area, dining tables, and other work areas.
- Assist in the kitchen with basic food preparation tasks as needed.
- Stock and replenish food items, condiments, and utensils.
- Ensure all food items are displayed attractively and labels are accurate.
- Respond to customer inquiries and resolve any customer service issues.
- Comply with all health and safety regulations as well as food hygiene standards.
- Work efficiently under pressure, especially during peak hours.
- Assist with inventory management and inform the supervisor of low stock levels.
- Perform any other ad-hoc duties as assigned by the supervisor or manager.
Job Requirements
- Previous experience in a similar role is advantageous but not necessary.
- Good communication skills and the ability to interact positively with customers.
- Basic mathematical skills for handling cash transactions.
- Willingness to work in a fast-paced environment.
- Ability to work independently and as part of a team.
- Understanding of hygiene and sanitation practices.
- Must be able to stand for extended periods and in a coffeeshop environment
