Job Subject Title: Sea Freight Coordinator
Benefits Summary:
- Company is in Logistic industry
- Permanent role
- Basic up to $2,500 + $100 Transport Allowance + AWS + VB
- Mon to Fri: 8.30am to 5.30pm
- Sat: 8.30am to 12.30pm
Responsibilities:
- Serve as the primary point of contact for customers, carriers, suppliers, and other stakeholders in day-to-day business operations
- Manage customer orders, including related documentation, and coordinate transport bookings with carriers based on specified routing and service levels
- Monitor the execution of transport activities to ensure compliance with established work standards and instructions
- Handle customer requests and address incidents or disruptions in the supply chain promptly inform supervisors and relevant stakeholders of any issues that arise
- Ensure timely and accurate updates on tracking events (milestones) by suppliers and carriers
- Investigate data inconsistencies and follow up on missing events
- Contribute input to supervisors for reporting, monthly reviews, and quarterly business reviews
- Support the analysis of standard KPIs and reports, identifying and suggesting areas for improvement
- Assist in the on-boarding process for new suppliers to ensure compliance with global order, event, and SOP requirements
- Adhere to all relevant SOPs, work instructions, and job-specific procedures
- Support the implementation of changes to processes or policies as directed by process owners
- Act as a backup for supervisors in case of their absence
- Facilitate the on-boarding, training, and guidance of new staff during their initial period
- Assist supervisors in updating and revising work instructions and provide feedback on best practices
- Continuously on-board and train suppliers on SOPs and system usage
Additional Information:
- Customer service experience in the logistics / freight forwarding industry, preferably sea freight
- Fresh graduate in relevant business / supply chain course will be considered (Min Diploma)
- Strong computer skills and good working knowledge of Microsoft Office
- General understanding of Supply Chain Management concepts and logistics processes
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We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
THE CHEE HONG | EA Personnel No.: R24121499
