Role Description
We are currently seeking a motivated and customer-oriented individual to join our team as a Retail Associate. Reporting to the Retail Manager or shift supervisor, you will play a vital role in delivering excellent customer service, maintaining the appearance of the store, and supporting back-of-house operations. The ideal candidate will have a passion for sales, strong communication skills, and a willingness to contribute to the overall success of the team.
Role Responsibilities
Sales & Service, Floor Presence & Maintenance, Back of House Support
- Embrace the experience and follow training guidelines and standards to reflect brand standards and image.
- Provide excellent customer service skills, great selling skills and show motivation to succeed.
- Perform cashier duties – handling credit card transactions - at a fast pace while maintaining accuracy.
- Follow company guidelines to maintain appearance of the selling floor –
- Placing and/or hanging back items as you work
- Replenishing merchandise after selling.
- Support opening and closing store activities, for example re-stocking.
- Assist in the inventory process – receiving and handling stock, pricing and tagging.
- Assist in stock room maintenance and keep it organized.
Required Education and Experience:
- Must be able to work a flexible schedule, weekends and evenings.
- Previous experience working with POS systems preferred.
- Must be able to perform all retail floor functions including standing for extended periods, stock/retrieve merchandise, lift/push/pull 20-25lbs and unload shipments.
- A minimum of 1 year’s related experience in retail
- Excellent verbal and written communication skills
- Willing to work in and promote a team-oriented environment, show a positive attitude & take responsibility for own actions
- Excellent interpersonal skills required to ensure clear, effective communication with customers, management and staff.
- Must be results driven and flexible to change
