- Re-engineer the end-to-end process, analyze, and review operational solutions.
- Conduct requirement gathering workshops, review, and document requirement artifacts.
- Review functional specifications and process defined documents.
- Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
- Provide post-production support, review production issues, and track them to closure.
- Collaborate closely with regional and country teams to ensure timely project delivery.
- Must have experience working in the banking domain.
- Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
- A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
- Strong interpersonal, coordination, and planning skills.
- Proficient in understanding public web or customer-facing applications.
- Skilled in utilizing tools like JIRA to document requirements effectively.
- Capable of providing guidance to the Tech team regarding new requirements.
- Effective in communicating with stakeholders from diverse backgrounds.
- Capable of regularly updating management on the progress of these initiatives.
