With more than 30 years of history in the automotive industry, we are privileged to be able to provide premier automobile solutions to our loyal and steady clientele.
We are looking for independent, meticulous, analytical and task-driven individuals who are keen to build a career in credit control/collections.
Why Join Us?
- You will be assigned to a small Credit team, allowing room for fast growth and learning opportunities
- Family-like working environment within the team, helping one another in times of need
- Punctuality allowance, AWS and attractive bonus payout (bonus subject to company and individual performance)
- Marriage and birthday leave entitlements on top of annual and medical leave
Core Responsibilities:
- Handle call-in/WhatsApp enquiries from external parties (i.e. Hirer/Guarantors/Dealers/Brokers)
- Follow up with customers for overdue instalments
- Update ERP entries for payments
- Generate and send reminder letters, 4th and 5th schedules when necessary
- Facilitate vehicle redemption, prepare and issue release letters
- Manage filing of HP loan agreements and related documents
- Provide daily full settlement quotations to dealers from sales team/fax requests/internal mails
- End-to-end completion for full settlement, documentation and closing file after full payment
- Prepare weekly collection dashboard
- Any other ad-hoc duties assigned
Job Requirements:
- Minimum 1 year of related working experience
- All courses of study are welcomed to apply
- Has strong command of English, with both written and oral communication skills
- Customer-centric and meticulous with the ability to work under pressure and tight deadlines
- Good multi-tasking, communication and interpersonal skills
- Proficiency in Microsoft Office applications will be an advantage
