Job Description :
- Assist in administrative job functions to support sales
- Process and manage customers’ orders
- Attending and assisting with prospects and clients
- Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
- Excellent conduct to represent and uphold our company’s reputation
- Follow up promptly with customers to resolve issues
- Other Ad-hoc Duties assigned
Requirements
- Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
- Able to speak business level Japanese (JLPT N2 and above) in order to liaise with Japanese speaking stakeholders
- Proficient in Microsoft Office (Words, Excel, PowerPoint)
- Service oriented
