Responsibilities:
- Provide technical support and assistance to customers in a timely and professional manner.
- Conduct troubleshooting of technical issues and provide solutions or recommendations.
- Coordinate and schedule service visits to customer sites for installation, maintenance, or repair of equipment.
- Ensure customer satisfaction by delivering high-quality service and resolving customer complaints or concerns.
- Maintain accurate records of customer interactions, service visits, and equipment performance.
- Collaborate with internal teams, such as sales and engineering, to provide comprehensive customer support.
- Identify opportunities for process improvements and contribute to the continuous improvement efforts of the customer service team.
Requirements:
- Diploma or Degree in Engineering or Optics Engineering
- With 3 year of relevant work experience in Machine Vision Application.
- Knowledgeable with vision/optical
- Willingness to travel.
Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]
EA License No: 13C6305
Reg. No.: R1981808
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
