Crown Digital began with the goal of delivering a contactless coffee experience gourmet experience to the world’s growing community of grab-and-go commuters. Its creation, ELLA, the one of world’s first successful robot barista, humanised technology and demonstrated the potential of robotics and AI to re-invent the commuter lifestyle experience and re-energise urban retail. As ELLA deploys across major Asian transit hubs and retail locations, Crown Digital brings its expertise and insights to find new ways to create social value through robotics. The company strives to re-imagine and re-invent consumer-facing robotics to become the leading inventor, operator, and distributor of future-ready solutions
Job Responsibilities:
- Conduct thorough market research to identify potential business opportunities and generate new leads.
- Utilize various lead generation strategies such as cold calling, networking events, and social media to build a strong pipeline of prospective clients.
- Manage the entire sales process, from initial outreach to contract negotiation and closure, effectively communicating the value proposition of company products.
- Stay informed about the competitive landscape, industry trends, and client needs to inform business development strategies and maximize sales opportunities.
- Cultivate and maintain a portfolio of key accounts, identifying opportunities for cross-selling and upselling to increase customer retention and satisfaction.
- Serve as the primary point of contact for clients, ensuring their needs are met, resolving issues promptly, and conducting regular check-ins to assess satisfaction and identify areas for improvement.
Job Qualifications:
- At least 2 years of experience in the food and beverage industry, with a proven track record of driving business growth and developing new revenue streams
- Experience in B2B sales, with a strong understanding of the sales process and pipeline management
- Proven ability to generate leads, build a sales pipeline, and convert leads to clients
- Proven track record of driving business growth and developing new revenue streams
- Strong organizational and time-management skills to prioritize and manage multiple projects and initiatives simultaneously
- Ability to work independently and in a team environment, collaborating with cross-functional teams to achieve business objectives
- Knowledge of the local market and industry trends
