Responsibilities:
- Install new and/or rebuild infrastructure, server, storage, hardware appliances, services, settings, in accordance to customer’s requirement that complies with audit processes.
- Maintain Standard Operating Procedure, together with the customer to ensure the processes are in line and up to date as necessary.
- Perform daily system checks and monitoring and to highlight if any abnormalities are found.
- Ensure that backups are running and send off the media off site as necessary
- Create, Change, Delete users accounts as per request.
- Perform monthly and ad-hoc patching as necessary for the various servers that are covered under the contract.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
- Perform monthly performance reporting and capturing of server health statistics to assist with capacity planning.
- Perform level 1 troubleshooting and maintenance for storage. Work with level 2 storage teams for more in depth troubleshooting and/or deployment of new storage
- Work on any other server related requests as and when needed.
- Perform escort of vendors as necessary within the customer’s premises
- Rotating standby to work on night or weekend tasks when required.
Required Skillsets:
- Microsoft AD
- VMware
- Veritas Netbackup
- McAfee Endpoint
- Redhat RHEL
- Solarwinds
Qualifications:
- Diploma/Bachelor Degree in IT related discipline
- At least 3 years of relevant experience.
