Responsibilities
We are seeking a dynamic and results-oriented Sales Assistant Executive for our enrichment center. The candidate should have 2-3 years of experience in tuition centre sales, within the education or enrichment industry. While a background in tech is not mandatory, an interest in technology is considered advantageous.
Your Requirements
- Assist the managerial team in generating revenue through effective sales strategies.
- Deliver exceptional customer experiences to enhance overall satisfaction.
- Build and maintain strong relationships with existing customers to foster loyalty.
- Collaborate with the marketing team to implement promotional activities and campaigns.
- Stay informed about industry trends and competitors to identify potential opportunities.
- Excited to work in a highly dynamic, high pressure setting.
- Positive, adaptive mindset
- Demonstrating a high level of professionalism in all communications and interactions with parents and colleagues.
- Organised, with the capacity to meet tight deadlines.
- Very comfortable using various platforms to communicate with staff and clients, utilising Whatsapp, Telegram, Emails.
- Excellent written and verbal communication skills, must be very proficient in written/spoken English and Mandarin as the need to liaise with Mandarin speaking customers/parents..
- Demonstrating a high level of professionalism in all communications and interactions with parents and colleagues.
- Tech-Savvy, good digital literacy is a Must.
- Must be very familiar with google applications, in particular, Google Calendar, Google Drive, Google Docs, Gmail.
- Keen to learn about Learning Management and Customer Management Systems.
- Friendly, tactful personality with excellent interpersonal skills.
- Self-motivated and an excellent team player.
- Thrives in a sales-driven environment.
- Has cold calling or lead generation experience (preferable, but not a requirement).
Work Hours
9am to 6pm on weekdays; 8.30am to 5.30pm on weekends.
5-day work week:
Preferable to work both weekends, or at least 1 weekend.
(If working 1 weekend & 4 weekdays, off-days will be on 1 weekday and 1 weekend).
(If working on both weekends & 3 weekdays, off-days will be on 2 weekdays).
