PRODUCT AREA
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
JOB DESCRIPTION
As the Partner Technology Manager (PTM) on the Partner Technology Operations team, you will responsible for owning the technical relationship with YouTube's content partners. This involves working with and debugging technology-centric operational issues (such as automating manual processes to minimize human error) that partners have, identifying technology-driven strategies for these partners to achieve their business objectives, and also create internal tools and data pipelines (for Partnerships and cross-functional teams) to ensure product/business vertical operational efficiency.
Qualifications
JOB RESPONSIBILITIES
- Identify, drive, and optimize the business flow from existing and new business opportunities by leveraging YouTube technologies with our strategic partners.
- Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of our partner’s technical challenges.
- Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management and Engineering.
- Guarantee the technical aspects of a partner’s integration (both new and ongoing) by providing necessary documentation and technical guidance.
- Manage and support partners and stakeholders in Indonesia.
MINIMUM QUALIFICATIONS
- Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
- Experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- Experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience in technical troubleshooting, and managing internal/external partners or customers.
PREFERRED QUALIFICATIONS
- Master's degree, MBA, or other advanced degree.
- Experience with internet video technologies (e.g., Digital Rights Management [DRM] solutions, video or audio codecs, live streaming, SFTP delivery, etc.).
- Ability to engage effectively in customer-facing or partner-facing roles, and familiarity with the Indonesian internet and media ecosystems.
- Ability to understand complex technical concepts, and adapt to the level of communication to suit the audience’s understanding.
- Excellent project management skills and attention to detail, with the ability to work well in a cross-functional team environment.
- Ability to communicate in Bahasa Indonesia fluently to collaborate with colleagues and complete tasks and projects.
