Job Description:
You will assembly hardware parts and carry out installation and commissioning for digital cinema industry. Perform basic trouble-shooting of software on Linux platform, testing and evaluation of hardware. Provide service and technical support to our customers and understand their applications and requirements to develop solutions for their needs.
Responsibilities:
• Deliver high quality Customer Service Support.
• Installation, Service Support, conduct testing of Digital Cinema Equipment
• Diagnostics check on Digital Cinema Equipment
• Responsible in getting the root cause analysis
• Interaction with customer and/or system integrator to provide technical support and troubleshooting on digital cinemas incident issues.
• Maintaining a good rapport and providing technical support to customer.
• Forecasting and ensuring on-time availability of spare parts for the customer needs.
Requirements:
· Diploma or equivalent from Electronics, Multimedia, Information technology or other related streams.
· Developed and implemented shell scripts in Linux to facilitate monitoring and diagnostics of onsite equipment.
· Minimum 1-year related working experience.
· Possess good troubleshooting skills.
· Hard working, team player with a strong sense of responsibility
· Can work independently with limited supervision.
· Sound knowledge on system integration.
· Electronic, electrical, cabling and networking knowledge.
· Hands-on experience on Linux shell is an added advantage.
· Willing to work on non-working hours and public holidays
· Able to travel when required.
