About your role
Technical Writing and Documentation
· Develop, write, and maintain user guides to facilitate user onboarding.
· Ensure all documentation is technically accurate and user-friendly, enhancing the overall user experience.
Video Tutorial Production
· Produce instructional videos that effectively demonstrate product features and operational procedures.
· Work closely with the product team to verify content accuracy and collaborate with media specialists to ensure high-quality video production.
Product Management Support
· Assist in product discovery processes utilizing market surveys, competitive analysis, and direct customer feedback.
· Support feature prioritization and collaborate with technical teams to steer product development.
- Track and report on product development tasks, preparing products for scalability in diverse markets, both locally and internationally.
Requirements:
· Solid foundational knowledge of software and product engineering principles. Exceptional communication skills, with a strong proficiency in technical writing and previous experience producing video tutorial content.
· Familiarity with project management tools such as Jira and Confluence; prior experience is a plus.
· Proven ability to work effectively within a team and coordinate with multiple stakeholders.
· Excellent written and oral communication skills.
