- Induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
- Assisting restaurant manager by creating and managing the staff schedule
- Checking in deliveries, order matching and daily banking
- Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
- Manage cash balances and minimise wastage
- Ensure 100% compliance in accordance to Subway® and council guidelines
- Perform inventory management and stock control including weekly stock take and reports
- Analyse the Weekly Sales & Inventory Report to improve the business
- Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
- Implement in store marketing material and POP in line with campaigns
- Ensure safety procedures are followed to prevent injury
- Provide a safe work environment for employees and customers
- Promote and encourage a high level of customer service amongst employees
- Handle unresolved and/or escalated customer complaints
- Deliver a high standard of service when dealing with products, sales, enquiries and catering for customer needs
Requirement
- Cheerful, outgoing and willing to meet people
- Customer service oriented personality
- Good interpersonal skill and willing to learn
- Must be a team player, proactive, pleasant and friendly
- Able to work on weekends and Public holidays
- Preferred to have food & hygiene certificate
EA License 23C1570
EA Personnel R22108199
