- Nearest MRT station: Labradok Park
- Office hour
- Bonuses + Good Staff Benefits
Responsibilities:
- Answering customers enquiries, feedback, complaints and warranty claim via hotline & emails
- Provide technical support for resolution of customer problems, incidents, issues, request and queries
- Escalate issue and follow up.
- Data entry all cases into system accurately and timely
- Respond to customer email timely
- Apply to procedure, process and meet KPI
Requirements:
- Minimum GCE ‘O” / Diploma
- At least 1 - 2 years’ experience in customer service/call centre
- Basic knowledge of Microsoft office
- Proficient in English
Interested candidates, please send in your updated resume to [email protected]
Tempserv Pte Ltd
License No: 06C3745
EA Personnel No: R1989151
