As IT engineers, you are pivotal IT professionals entrusted with the design, installation, and maintenance of the company's computer systems. Your responsibilities encompass comprehensive testing, configuration, and troubleshooting of hardware, software, and networking systems, ensuring seamless deployment to fulfill the client's requirements. Operating within a fast-paced and demanding environment, your expertise plays a critical role in upholding operational efficiency and meeting organizational objectives. Key responsibilities include:
- Deliver day-to-day technical support to end-users, ensuring the smooth operation of computers and network devices.
- Take charge of hardware and software installation, upgrades, and maintenance tasks, including system backups, applying the latest patches, and troubleshooting hardware issues.
- Provide comprehensive system administration and helpdesk/desktop support to end-users.
- Implement robust security controls to safeguard the organization's data and infrastructure.
- Troubleshoot network and software issues, ensuring minimal downtime.
- Swiftly address and resolve hardware, software, and networking issues to maintain operational continuity.
- Responsively handle general IT requests from stakeholders.
- Engage with clients to understand their requirements and ensure their needs are met effectively.
- Conduct regular inspections to verify the operational status of IT systems and equipment, proactively addressing any issues.
- Prior experience in IT support or administration.
- Strong knowledge of networking, hardware, and software systems.
- Proficiency in troubleshooting and problem-solving.
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Fresh grads are welcome to apply
