Role and Responsibilities
- Develop and execute marketing and sales strategies to drive business growth as hunter role.
- Maintain and update customer and prospect CRM database to stay organized and informed.
- Identify potential customers and opportunities for market share growth through market research and analysis.
- Collaborate with cross-functional teams to ensure alignment and successful execution of marketing and sales initiatives.
- Monitor and report on the performance of marketing and sales activities, making adjustments as needed to achieve goals.
- Stay up-to-date on industry trends, best practices, and emerging technologies to inform marketing and sales strategies.
Other Assignments:
- Plan, organize, and control department activities such as costing, quotation, and tender.
- Conduct resources and manpower planning to maximize utilization and meet sales targets.
- Analyze and review customer feedback on project works and laboratory services.
- Handle customer complaints and feedback to ensure proper resolution.
- Ensure customer satisfaction through close monitoring of project report delivery.
- Study and understand market competitors' activities and laboratory testing trends.
- Plan and implement effective marketing strategies to achieve measurable sales targets.
- Answer questions concerning pricing, capabilities, and the status of samples.
- Plan, prioritize, and manage own workload, multiple tasks, and responsibilities.
- Well trained in CRM for maintaining and ensuring timely updates on project files
- Perform eLIMS platforms in daily duties.
- Review assigned accounts, client procedures, and products as necessary.
- Using ComLims for preparation of quotations
- Ensure accuracy of COA (Certificate of Analysis) and review, trend, or table results for key clients
- Support, suggest, lead, and assist process improvement initiatives.
- Participate in sales visits and cold calls to potential clients.
- Supervise and monitor samples (petroleum, water, etc.) collection and reports/certificates delivery activities.
- Perform other job-related duties as assigned by the management.
