Responsibilities:
- Ensure registration of new patients and collection of payments with accuracy and precision.
- Welcomes and greets all patients, agents, clients, or visitors in person or over the phone and responds to patients and visitor inquiries in a courteous & professional manner.
- Able to perform ECG on patients.
- Assist the Doctor with general consultations when necessary.
- Able to dispense medication/consumables independently.
- Administrative tasks such as patient registration and interview, maintaining accurate patient medical records, and scheduling of appointments.
- Manage operations matters such as prioritizing prepaid customers, and ensuring our valuable health screening customers are being taken care of well.
- Performing medical duties such as taking blood pressure, height, and weight, checking visual acuity, conducting pregnancy urine tests, filling up forms, and facilitating patient health declarations before getting them to sign off on those forms.
- Facilitates patient flow by working well with the medical team and having an in-depth understanding of every station within the operational flow.
- Sorting medical reports & responsible for keeping the stationed area clean and organized.
- Keeps medical office supplies adequately stocked by anticipating inventory needs, notifying the General Manager if inventory supply runs low, and monitoring equipment such as the blood pressure machine/weighing scale, etc.
- Carry out efficiently and within the time given, the duties and responsibilities assigned to you, whether in writing or verbally, by the superior.
