Responsibilities
Ensure all operations are carried on in an appropriate, cost-effective way
Improve operational management systems, processes and best practices
Purchase materials, plan inventory and oversee warehouse efficiency
Help the organization’s processes remain legally compliant
Formulate strategic and operational objectives
Find ways to increase quality of customer service
Communicating changes in an order process to relevant parties.
Documenting procedures for third-party monitoring.
Creating and monitoring projects and teams.
Reviewing workloads and manpower to ensure targets are met.
Ensuring staff working on processes are happy and operating efficiently.
Supporting all functions of the business to work together.
Requirements
Proven work experience as Operations Manager or similar role
Knowledge of organizational effectiveness and operations management
Familiarity with Freight Forwarding business
Excellent communication skills
Leadership ability
Outstanding organizational skills
Degree in Business, Operations Management or related field
