Responsibilities :
• Communicate with clients effectively via emails, phone calls or other communication channels to resolve their issues
• Attend to all sales enquiries from customers and work closely with the operational team to coordinate on delivering the orders
• Ensure the availability of stock for sale
• Negotiate/close deals and handle any customers feedbacks
• Lead the provision of operational support to sales such as following up with new customers to gather the necessary information and documents
• Perform day-to-day operational aspects of order fulfilment and customer service
• Process customers' orders i.e. price quotation, checking of stock (current stock, incoming and outgoing shipment to customers) to ensure sales attainment, communication of Proforma invoices and confirmation of shipment schedules
• Be the point of contact to provide customers information on product pricing and stock availability
• Work closely with Logistics and Accounting departments to ensure smooth shipments of orders to customers
• Prepare documents such as Purchase Orders, Pick List for packing, Invoices, inventory checklist and other related documents
• Preparation of daily, weekly and monthly reports on sales
• Keep track on product information updates, product pricing, and dissemination of sales materials to distributors
Requirement:
• Minimum Diploma in business administration with at least 2-3 years' experience in sales coordination/customer service in the FMCG sector preferred.
• Able to multi-task, prioritize and good time management.
• Good shipping acknowledge will be advantageous
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
R23112063 | EA License 16C7883
