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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Care Specialist (Automotive)
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Customer Care Specialist (Automotive)

Recruitpedia Pte. Ltd.

Recruitpedia Pte. Ltd. company logo

Our client is leading player in automotive servicing industry. Due to business needs, they are now recruiting a Customer Care Specialist to be part of their Service Team for ongoing transformation projects. They are located in the West - easily accessible.


Duties of Customer Care Specialist:

  • Facilitate the transition of showroom visitors into workshop sales.
  • Oversee the intake process and daily sales of vehicle service products.
  • Promptly manage customer vehicle intake for repairs and servicing.
  • Maintain comprehensive documentation on service costs and vehicle history.
  • Create job orders based on customer requirements.
  • Address customer concerns and complaints promptly and efficiently.
  • Deliver personalized and attentive service to all customers.
  • Track job progress, suggest additional repairs or services, ensure vehicle readiness for pick-up, and conduct follow-ups with customers after service completion.

Requirements:

  • At least 2 years of relevant experience in Automotive Industry
  • Possess valid Class 3 Driving License

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

  • Email Address: [email protected]
  • EA License No: 19C9682
  • EA Personnel No: R2199158
  • EA Personnel Name: Soo Wei De
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