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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Associate, Contact Centre
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Customer Service Associate, Contact Centre

Bgc Group Pte. Ltd.

Bgc Group Pte. Ltd. company logo

Summary

· Location: West (NTFGH/CCK Polyclinic/The Synergy) interchangeable

· Working hour: 3 Rotating Shifts including midnight shift


Job Responsibilities

· Deliver excellent customer service to callers by understanding caller's needs

· Provide timely, accurate and appropriate information and assistance to address caller's enquiries

· Book or reschedule appointments based on caller's request

· Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation

· Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved


Requirements

· Minimum Diploma

· Must commit to work on rotating shifts, including Weekends/PH



Er Ser Leong | Registration No: R23111884

BGC Group Pte Ltd | EA No: 05C3053

✱   This job post has expired   ✱

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