We are hiring Customer Service Executive for our client :
Location : West area, company transport provided from Lakeside MRT
Salary : $3000 to $3500 + AWS + VB
Hours : Mon to Fri 8.30am to 5pm
JD :
· Responsible for handling all customers’ enquiries, not limited to stock availabilities and sample requisitions
· Liaise with Sales Personnel to process sales orders
· Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date), ensuring no delay
· Process/issue invoices and credit notes
· Handle all claim matters on defects and wrong pricings, etc.
· Handle returns enquiries and provide clear guidance to customers on return process
· Prepare Proforma Invoice for advance payment and bank documents for L/C negotiaton
· Arrange inspection by relevant government bodies as and when required by some regions
· Arrange shipments with 3PLs and relevant forwarders
· Liaise with suppliers on special products availability
· Provide / update information on status of backorders via Promise Date Reports
· Follow up with customers to ensure on-time payments
· Any other duties as and when required
To apply : Kindly email your resume to [email protected] or WhatsApp to wa.me/6597125389
Shaun Lim Tau Szen R2094941
Recruit Express Services 13C6614
