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Jobs in Singapore   »   Jobs in Singapore   »   Sales / Marketing Job   »   4301- Sales Coordianator [Administration | IT Services Environment]
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4301- Sales Coordianator [Administration | IT Services Environment]

The Supreme Hr Advisory Pte. Ltd.

The Supreme Hr Advisory Pte. Ltd. company logo

Position: Sales Coordianator

  • Work Location: Near Tai Seng MRT
  • Working Days: Mondays to Fridays
  • Working Hours: 8.30am to 5.15pm

Job Responsibilities

  • Customer Support: Act as the first point of contact for customer inquiries via phone and email, providing prompt and courteous support. Escalate technical issues to the relevant teams when necessary.
  • Billing and Invoicing: Handle monthly billing processes, ensuring accurate and timely invoicing for our services. Work closely with the sales and finance teams to address any billing discrepancies.
  • Vendor Management: Maintain up-to-date records and reports on vendor performance, ensuring compliance with service level agreements (SLAs). Coordinate with vendors for issue resolution and service improvements.
  • Reporting: Prepare and present regular reports on customer service metrics, billing accuracy, and vendor performance to management.
  • Process Improvement: Continuously identify opportunities to improve operational efficiency, customer satisfaction, and internal workflows.
  • Database Management: Manage and update customer and vendor databases, ensuring accuracy and security of data.
  • Compliance: Ensure all activities comply with legal and company policies, particularly in data protection and privacy.

    Requirements
  • Nitec or Diploma in Business Administration, IT or related fields
  • At least 1 year of experience in an administrative role, preferably within an MSP or IT services environment.



Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities


Contact Number : +65 90839650


LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

✱   This job post has expired   ✱

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