Summary:
We're looking for a driven and organized Sales Administrator to join our dynamic team! You'll play a vital role in supporting our sales & business development engineers by ensuring a seamless customer experience, from initial inquiries to order fulfillment and beyond.
Responsibilities:
Sales Coordination & Order Management:
- Process customer inquiries, quotes, and orders efficiently.
- Collaborate with logistics & warehousing for accurate and timely order deliveries.
- Proactively manage customer order progress and address inquiries promptly.
Customer Success & Relationship Building:
- Understand customer needs and recommend solutions that meet their technical specs, budget, and delivery requirements.
- Assist in creating competitive quotes, proposals, and technical documents.
- Follow up on quotes to convert them into profitable sales.
- Provide after-sales support to foster long-term customer relationships.
Supplier Management & Procurement:
- Liaise with suppliers, issue purchase orders, and coordinate purchases.
- Research and identify new suppliers when needed, obtaining quotes and comparing pricing/specifications.
You'll be a great fit if you have:
- Diploma in Engineering, Business, or Science (or relevant experience and ITE/ GCE N/O/A Levels).
- Proficiency in IT productivity software (e.g., Google Workspace).
- Excellent teamwork and communication skills (written & verbal) at all levels.
- A conscientious, reliable, and eager-to-learn attitude.
- Experience in the engineering industry (a plus).
- Experience with SAP (a plus).
Benefits of working with us:
- Work-life balance: Enjoy flexible work arrangements (including part-time options) and a supportive family-oriented culture.
- Make a real impact: We're a growing SME with a flat hierarchy, so you'll have the opportunity to learn directly from our entrepreneurial leader and contribute to our success.
- Rewarding career: We offer competitive salaries, performance bonuses, and the chance to develop your expertise with ongoing training. Be part of a team that values integrity, initiative, and mutual respect.
