The duties of a Food and Beverage Manager include managing daily operations, developing menus, maintaining quality standards, overseeing staff training, monitoring inventory and cost control, ensuring compliance with health and safety regulations, and providing excellent customer service.
- Plan, forecast and execute food and beverage orders
- Process customer complaints patiently
- Plan alternative recipes for customers with special dietary needs
- Check food and beverage supplies and place orders when needed
- Track and order shipments
- Communicate and build strong relationships with vendors
- Adhere to food, health and safety standards
- Plan, hire, train, oversee and manage the members of staff
- Oversee and supervise the welcoming of customers
- Always strive towards an exceptional customer experienceMinimum of 4 years experience in the hospitality industry, with an emphasis on food and beverages.
- Culinary or food service management degree may be advantageous.
- In-depth knowledge of the food industry.
- Strong working knowledge of related computer software, including restaurant management software.
- Ability to adhere to budgets and meet financial targets.
- Exceptional organizational, leadership, problem-solving, and communication skills.
- Ability to forecast food and beverage needs.
- Excellent customer service skills.
- Great delegation skills.
