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Jobs in Singapore   »   Jobs in Singapore   »   Clinic Associate
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Clinic Associate

Intellect

Intellect company logo

As a Clinic Associate at Health Strat, you're a pivotal team member dedicated to maintaining operational efficiency and ensuring positive patient experiences. Your primary responsibility is to be the go-to support, actively guiding and assisting users in accessing Intellect’s clinical sessions through various channels, including email, chat, and call support.

Operational Efficiency:

  • Collaborate with the medical team to ensure the smooth operation of the clinic.
  • Perform frontline services and general administrative duties, such as answering phone calls and maintaining Electronic Medical Records (EMR).
  • Handle patient care duties, including registration, appointment maintenance, dispensing medications, and chaperoning doctors during clinical tasks.
  • Manage cashiering duties, including payment collection and filing.
  • Oversee inventory tasks, including stock checking, updating, and ordering.
  • Maintain cleanliness and hygiene standards within the clinic.
     

Client engagement (For corporate clients):

  • Engage with users through email, chat, and calls to provide support on Intellect’s Clinic services.
  • Offer comprehensive information on available resources and options, empowering informed decision-making.

Network engagement and deployment:

  • Support the Care Operations team in receiving, documenting, and deploying B2B service requests.
  • Navigate administrative processes, including financial assistance and responding to emails.
  • Candidates must possess at least a Diploma.
  • Any experience in Clerical, Administrative Support Healthcare - Medical Support and Assistant or equivalent is preferred.
  • Possess good communication and interpersonal skills.
  • Responsible individual, meticulous, willing to learn and a team-player.
  • Proficient with technology.
  • Fluency in written English with an additional spoken language of Chinese is preferred.
  • Open to candidates in Singapore only
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